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Some issues just seem to come up again and again  By: Bill Zolis One thing I’ve learned in working with owners and Human Resources managers in a great many different workplaces over the years is that it’s not easy managing HR.   HR has wide-ranging responsibilities...

Many questions remain to be answered  By: Bill Zolis I don’t think I can remember any new prescription medication hitting the market that created anywhere near the excitement that the new weight-loss drugs have caused over the last few years.  It stands to reason. A...

Things we need to make sure we communicate to plan members. By: Bill Zolis It’s not easy being a benefits administrator. The benefits are about providing employees with a safety net of protection and it’s a big part of the benefits administrator’s job to make sure...

Employees may not understand the true value of their benefits if you don’t tell them By:Bill Zolis One thing that often strikes me when I talk to people in the industry is that there are quite a few employers who offer terrific benefits plans, but who may not be...

Trend in benefits management is toward carefully planned efficiency and synergy By: Bill Zolis I’m often asked, especially at this time of year, about emerging trends in benefits management, what challenges are on the horizon and what opportunities there may be to...

How to avoid sending all the wrong messages when we try to make things better  By: Bill Zolis I have to admit that I never heard the term “care washing” until quite recently, but when I looked into it and did a little research, I realized that it can be a real...