Luxottica HR team is based out the U.S office handling a Canadian Pension Plan. They had issues understanding the Canadian Marketplace and pension rules. What worked in their US pension plan may not have necessarily work in Canada.
Luxottica appointed Penmore Benefits Inc. as plan consultants in 2013 after identifying gaps in overall management of their Defined Contribution Pension Plan (DCPP). They expressed their concerns with the service issues and wanted Penmore opinion on the Retirement landscape.